We are aware that customers are receiving unsolicited calls to renew “water insurance”, which claim to be on our behalf.
We can confirm that do not offer water insurance and would not contact customers to request payment or personal information for this reason.
If you receive a call claiming to be from or about Jersey Water and feel unsure about its legitimacy, end the call immediately and contact our Customer Services team directly on (01534) 707300.
PFAS regulation: keeping your drinking water safe and affordable
March 4, 2026
With States Members due to vote latter this month on proposed new regulatory limits for PFAS levels in drinking water,
