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Dec
2024
Reservoirs closed as Storm Darragh approaches
Jersey Water has closed both Queen’s Valley and Val de la Mare reservoirs to the public, as a safety precaution in preparation for incoming Storm Darragh. From lunchtime on Friday 6 December, access to both sites will not be possible until further notice. The utility has taken the decision to close the reservoirs to visitors […]
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Nov
2024
Global award shortlisting for Jersey Water’s leadership and management
Jersey Water has been shortlisted for an Investors in People award for leadership and management. The utility is one of five companies to be chosen by the organisation that assesses companies around the world for people management, employee engagement, and workplace culture. For this award, Investors in People also selected global accountancy firm Deloitte LLP, […]
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Nov
2024
News signs stolen from Queen’s valley reservoir
Less than 24 hours after new signs were erected at Queen’s Valley reservoir, they have been ripped down and removed, prompting Jersey Water to appeal for their return. The signage, that was put in place earlier this week, asked the public not to feed wildlife at the reservoir, due to the potentially negative impact it […]
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Oct
2024
Jersey Water retains top tier ratings for customer service
During this week’s National Customer Service Week, Jersey Water is proud to announce its industry leading customer service results from its latest business benchmarking survey. Conducted annually on Jersey Water’s behalf by the Institute of Customer Service, the survey invites feedback from customers about their experiences with the water utility. This year’s results once again […]
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Oct
2024
Jersey Water consults Islanders as part of five-year strategy planning
Jersey Water is asking for Islanders’ views on its current and future services in an Island-wide public consultation to help shape the company’s strategic planning. The water utility’s survey is now live and seeks feedback from both customers and non-customers to inform Jersey Water’s future plans and priorities. Focusing on Jersey Water’s present and future […]
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Sep
2024
Jersey Water shines with Silver standard from Investors in People
Jersey Water is proud to announce that it has retained Silver accreditation from Investors in People for the third time, reinforcing the utility’s commitment to creating a positive and productive workplace. Investors in People is a globally recognised framework that assesses how effectively organisations lead, support and manage their employees. Jersey Water first earned the […]
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Sep
2024
Leadership changes at Jersey Water
Jersey Water has today announced strategic changes to its leadership team, with the appointment of Andy Isham as non-executive director and Mark Manton as Chief Water Operations Officer. These appointments strengthen the utility’s existing leadership team and form part of Jersey Water’s strategic direction for the coming years, which aims to build resilience and drive […]
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Sep
2024
Jersey Water awards service contract to Jayen Limited
Pictured left to right: Steve Elliott (Jayen), Helier Smith (Jersey Water), Matthew Le Sech (Jayen) Paul Batho (Jersey Water) Alan Poingdestre (Jayen) and Martin Skyba (Jersey Water). A 30-year long relationship is set to continue, as Jersey Water re-appoints Jayen Limited to provide support services for its mains network operations. After a competitive tender process, […]
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Aug
2024
Jersey Water appoints Ravenscroft as new share broker
Jersey Water has appointed Channel Islands’ investment firm Ravenscroft to manage its share trading arrangements. The oldest registered company in the Island with more than 140 years of heritage, Jersey Water has been a public company since 1882. Today, the water utility has approximately 300 independent shareholders across all share classes, with the States of […]
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Aug
2024
Warning after BBQs and fires at Val de la Mare reservoir
Jersey Water is reminding members of the public that BBQing is not permitted on its land, after the remains of several fires have been discovered at Val de la Mare reservoir. The Island’s water utility has seen an increase in people using disposable BBQs and lighting fires at the site during the warmer weather, which […]
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