Castle Street works: Part of Castle Street will be closed from 09:00 on Monday 11 May for essential leak repairs, starting after the morning rush hour. Traffic from Sand Street will be diverted left down Commercial Street, with diversions clearly signposted. We apologise for any inconvenience caused.

Customer update: Microsoft outage affecting our emails

We are currently experiencing some issues with our emails due to the ongoing Microsoft global outage.

If you’re trying to contact us by email, or by filling in a form on our website, you may experience delays in receiving replies.

Our phone lines are continuing to operate as normal.

We apologise for any inconvenience this may cause and appreciate your patience while the issue is being resolved. We will continue to monitor the situation and will respond to enquiries as soon as possible.

If you have an emergency, you can reach us by our emergency contact number: (01534) 707302

Thank you for your understanding.

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