Direct Debit Details - Jersey Water

Set up a new direct debit or change an existing one(required)

This is a new direct debit

Change my existing direct debit details

Use this form to set up a new direct debit instruction or tell us if you have changed your bank or bank account details.

First name(required)

Customer account number(required)

The 6 digit number that is on your water bill

Email address(required)

This is the email address where we will send your water bill and other bill related correspondence

Daytime telephone number(required)

Paperless billing

I wish to receive my bills by email

Select payment frequency(required)

Monthly

Quarterly

Select desired payment date(required)

Select appropriate box

4th

11th

20th

28th

Number of permanent occupants (adults and children)(required)

Instruction to pay your Bank or Building Society

Name(s) of account holder(s)(required)

As it appears on your bank statement

Originator’s Identification Number

Bank/building society account number(required)

Bank account number is 8 digits

Name of your bank or building society(required)

Branch sort code(required)

Enter 6 digit code including dashes, for example, 12-34-56

Is the account in your name? (required)

Yes

Are you the only signatory required to authorise this Direct Debit(required)

Yes

If your bank account requires more than one signature to access funds please download and send us a completed paper Direct Debit PDF form with the authorised signatures.

Please pay Jersey Water from the account detailed in this Instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this Instruction may remain with Jersey Water and, if so, details will be passed electronically to my Bank/Building Society.

The Direct Debit Guarantee

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits
If there are any changes to the amount, date or frequency of your Direct Debit, Jersey Water will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Jersey Water to collect a payment, confirmation of the amount and date will be given to you at the time of the request
If an error is made in the payment of your Direct Debit by Jersey Water or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund you are not entitled to, you must pay it back when Jersey Water asks you to
This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

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