Castle Street works: Part of Castle Street will be closed from 09:00 on Monday 11 May for essential leak repairs, starting after the morning rush hour. Traffic from Sand Street will be diverted left down Commercial Street, with diversions clearly signposted. We apologise for any inconvenience caused.

Emergency works complete – La Rue à Don, Grouville
We’ve repaired the burst water main and restored normal service. Some customers may temporarily experience discoloured water. If this happens, run your cold kitchen tap for a few minutes until the water runs clear. If the issue continues, call us on (01534) 707300.

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