Castle Street works: Part of Castle Street will be closed from 09:00 on Monday 11 May for essential leak repairs, starting after the morning rush hour. Traffic from Sand Street will be diverted left down Commercial Street, with diversions clearly signposted. We apologise for any inconvenience caused.

Closing Your Account

If you no longer need a customer account with us because you are leaving the island, moving in with someone else or moving into a property with a private water supply, you will need to complete this form. 

The 6 digit number that is on your water bill

Enter the incorporation date in this format: DD-MM-YYYY (E.g. 01-12-1967)

Provide us with your full given name, avoiding the use of nicknames

Give us your full current postal address

First line of address

Second line of address

Parish

Postcode

You must provide at least one

Enter the date you want to close your account in this format: DD-MM-YYYY (E.g. 01-06-2025)

Email address

Give us your full forwarding postal address

First line of address

Second line of address

Parish

County/ Country (if you are moving away from Jersey)

Postcode

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