Archive for: 2021

Jersey Water supports the findings of an independent report into PFAS contamination around Jersey Airport and the need for action to remediate polluted water sources in the area.   The Arcadis risk assessment report, commissioned by the Government of Jersey, provides a clearer understanding of the extent of the PFAS pollution in the “plume” and […]

Jersey Water has closed both Queen’s Valley and Val de la Mare reservoirs to the public, as a safety precaution in preparation for incoming Storm Darragh. From lunchtime on Friday 6 December, access to both sites will not be possible until further notice. The utility has taken the decision to close the reservoirs to visitors […]

Jersey Water has been shortlisted for an Investors in People award for leadership and management. The utility is one of five companies to be chosen by the organisation that assesses companies around the world for people management, employee engagement, and workplace culture. For this award, Investors in People also selected global accountancy firm Deloitte LLP, […]

Jersey Water has today announced strategic changes to its leadership team, with the appointment of Andy Isham as non-executive director and Mark Manton as Chief Water Operations Officer. These appointments strengthen the utility’s existing leadership team and form part of Jersey Water’s strategic direction for the coming years, which aims to build resilience and drive […]

Jersey Water recently invited States Members and civil servants to attend the utility’s first webinar, which was to provide an update on the utility’s work to address the Island’s future water supply needs. Making sure Jersey has a sustainable water supply is a priority for Jersey Water and a key aspect of the utility’s work […]

Jersey Water has published its Annual Report and Financial Statements and its Water Quality Report for the year ended 30 September 2021. The Company is reporting a profit before tax of £6.691 million up by £3.451 million on the prior year. The increase in profit is mainly attributable to the £2.144 million profit on the […]

Jersey Water employees have raised £21,824 for two Jersey animal charities; £1,100 donated to Jersey Hedgehog Preservation Group and £20,724 to JSPCA. In 2020 Jersey Water employees chose the JSPCA as their chosen charity for the year and, for the first time, decided that they would also donate to a second charity, the Jersey Hedgehog […]

Charges for water will increase by approximately 3.5% from January 2022 as Jersey Water responds to upward pressures on costs. The price rise means average household water bills will increase by approximately 3 pence per day. The increase, which is just above the current published Jersey RPI of 2.9%, is the first to exceed RPI […]

Jersey Water has announced 100% compliance in its water quality results for the 2021 business year. There were no instances of pesticides and nitrates exceeding the regulatory limits in treated water. In addition, the bacteriological compliance of water leaving the treatment works and treated water reservoirs achieved 100%. For the eighth consecutive year, Jersey Water […]

Jersey Water has achieved an industry leading score for customer service following a recent national survey. Compared to the latest UK Customer Satisfaction Index (UKCSI)*, the results show that Jersey Water is one of the most highly rated organisations for customer satisfaction out of 272 companies across 13 sectors and industries. Scoring 82.7 (out of […]