Strong annual performance sets foundation for our future investment programme

We have achieved strong operational and financial results for the last financial year, helping to strengthen our position ahead of our £48 million investment programme to 2030.

Published today, our annual report for the year ending 30 September 2025 details our financial performance, operational achievements and challenges. As well as achieving 100% compliance with water quality regulations, including for PFAS, nitrates and lead, we maintained industry-leading rates for leakage and carefully managed water supplies without introducing restrictions during a notably dry year.

Our annual report reflects a year that once again demonstrated the Island’s vulnerability to drought and the importance of resilient water management. With the desalination plant still operating in December, we took proactive steps to safeguard supplies. These included year-round water-saving campaigns and initiating work on our Water Resources and Drought Management Plan, which sets out future actions to strengthen resilience, including expanding the desalination plant.

Financially, our performance reflects continued efforts to manage operational costs and investment. Turnover increased by 8.4% to nearly £22.9 million, while overall profit was £1.97 million, demonstrating a solid improvement on the prior year’s result of £0.94 million. This reflects our focused efforts to build reserves and strengthen our financial position, to support the essential infrastructure upgrades to be delivered over the next five years and beyond.

Reflecting on our performance, Helier Smith, Chief Executive, said:

“Our results for the past year show clear progress and put us on a strong footing for the critical investment programme we are undertaking to 2030. This performance reflects our efforts to make efficiencies and manage our capital projects, after several years of navigating and adapting to a changing economic and operational landscape. Generating a profit is vital to maintain our operations and fund our planned infrastructure upgrades, while at the same time provide appropriate returns for shareholders. Our price increases from January 2026 will also support this critical investment, so that we can continue to secure and supply safe, clean, trusted water for the Island.”

Our annual report and financial statements for the 2025 reporting period are published on our website: Financial Statements – Jersey Water

Also available on our website is our 2025 Water quality report for the same period, which includes test results: Water Quality Report – Jersey Water

Submit review

(Rating 1-5, with 1 being lowest and 5 being highest)

If you would like us to contact you, please leave your details in the fields below. A member of our customer services team will respond to you as quickly as possibly.