We are starting our phased move to our new headquarters and laboratory, Douet House, at Rue des Pres Trading Estate.
From 2 February, if you need to contact our Customer Services team, they will be available on the following channels:
Email: [email protected]
Telephone: (01534) 707300
You can pay your bill, open/close an account or tell us you’re moving on our website:
Accounts and billing – Jersey Water
Our new correspondence address will be:
Jersey Water
Jersey
JE1 1JW
If you need to visit us, our physical address is:
Jersey Water
Douet House
4–6 La Rue Sinnatt
La Rue des Pres Trading Estate
For any questions or queries, don’t hesitate to get in touch. We are here to help!

