Home » Closing your account
If you no longer need a customer account with us because you are leaving the island, moving in with someone else or moving into a property with a private water supply, you will need to complete this form.
We only need the first six digits of your account number e.g. 123456. Your account number can be found on your water bill
Enter the incorporation date in this format: DD-MM-YYYY (E.g. 01-12-1967)
Provide us with your full given name, avoiding the use of nicknames
First line of address
Second line of address
Parish
Postcode
Enter the date you want to close your account in this format: DD-MM-YYYY (E.g. 01-06-2025)
Email address
County/ Country (if you are moving away from Jersey)
(Rating 1-5, with 1 being lowest and 5 being highest)
If you would like us to contact you, please leave your details in the fields below. A member of our customer services team will respond to you as quickly as possibly.