Castle Street works: Part of Castle Street will be closed from 09:00 on Monday 11 May for essential leak repairs, starting after the morning rush hour. Traffic from Sand Street will be diverted left down Commercial Street, with diversions clearly signposted. We apologise for any inconvenience caused.

Open a customer account

If you are paying water bills for the first time, have recently moved to Jersey or are a returning customer, complete this form.

If your water charges are included in your rent or service charge, you may not need to open an account. Check with your landlord or managing agent before completing this form.

Provide us with your full given name, avoiding the use of nicknames.

Enter the incorporation date of your company in this format: DD-MM-YYYY (E.g. 01-06-2002)

Enter the date you are moving into your new property using this format: DD-MM-YYYY (E.g. 01-06-2002)

Include all adults and children. Select N/A if you are completing this form for a commercial property.

You must provide at least one
Give us your full new postal address

First line of your new address

Second line of address

Parish

Postcode

What3words is easy to use and will give a pinpoint location. Find the property location, select copy and paste it here. For information on how to use What3words, visit our guidance page: What3words: a guide

Give us your full billing address

First line of address

Second line of address

Parish

Postcode

You will receive your water bill and other communications by email.

For example, if you have another billing address or your property name has been changed, let us know.

Read our Terms and Conditions of Supply

We cannot process your application unless you agree to the Terms and Conditions

Submit review

(Rating 1-5, with 1 being lowest and 5 being highest)

If you would like us to contact you, please leave your details in the fields below. A member of our customer services team will respond to you as quickly as possibly.