Jersey Water rated amongst highest in the UK for Customer Service

Jersey Water has achieved an industry leading score for customer service following a recent national survey. Compared to the latest UK Customer Satisfaction Index (UKCSI)*, the results show that Jersey Water is one of the most highly rated organisations for customer satisfaction out of 272 companies across 13 sectors and industries. Scoring 82.7 (out of […]

Jersey Water launches customer survey

Jersey Water is asking its customers to rate the quality of service they receive from the company as part of a new customer satisfaction survey launched today. The company has recently joined the UK’s Institute of Customer Service’ and has commissioned it to benchmark the Company against other UK utilities and organisations. The survey is […]

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