We are starting our phased move to our new headquarters and laboratory, Douet House, at Rue des Pres Trading Estate.
From 2 February, if you need to contact our Customer Services team, they will be available on the following channels:
Email: [email protected]
Telephone: (01534) 707300
You can pay your bill, open/close an account or tell us you’re moving on our website:
Accounts and billing – Jersey Water
Our new correspondence address will be:
Jersey Water
Jersey
JE1 1JW
If you need to visit us, our full physical address is:
Jersey Water
Douet House
4–6 La Rue Sinnatt
La Rue des Pres Trading Estate
St Saviour
JE1 1JW
For any questions or queries, don’t hesitate to get in touch. We are here to help!

