Castle Street works: Part of Castle Street will be closed from 09:00 on Monday 11 May for essential leak repairs, starting after the morning rush hour. Traffic from Sand Street will be diverted left down Commercial Street, with diversions clearly signposted. We apologise for any inconvenience caused.

Customer warning: Be aware of unsolicited calls

We are aware that customers are receiving unsolicited calls to renew “water insurance”, which claim to be on our behalf.

We can confirm that do not offer water insurance and would not contact customers to request payment or personal information for this reason.

If you receive a call claiming to be from or about Jersey Water and feel unsure about its legitimacy, end the call immediately and contact our Customer Services team directly on (01534) 707300.

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